Gaming on h99 is meant to be entertaining — a bit of fun during a PSL match, a few rounds on the slots, or a live casino session after work. The moment it stops feeling like that, it is time to use the tools we have built to help you stay in control. This page explains everything we offer and how to use it.
Our Approach
At h99, responsible gaming is not an afterthought — it is built directly into the platform. We want every player in Pakistan to have a genuinely enjoyable experience, whether you are betting on a T20 international, spinning slots or sitting at a live casino table. That means giving you real tools to manage how you play, not just a page of disclaimers.
Gaming becomes a problem when it is no longer a choice — when a player feels they cannot stop, when they are spending money set aside for rent or groceries, or when they are chasing losses late into the night. These situations are more common than people admit, and h99 takes them seriously.
The tools on this page are available to every registered h99 player at no cost and with no complicated process. Some take effect immediately. All of them are there to help you stay in charge of your own experience — not to make things difficult, just to make sure you are always the one in control.
Treat your gaming budget the same way you would a night out or a cricket match ticket — it is money you have decided to spend on entertainment. If you are ever depositing funds you cannot afford to lose, or gambling to recover previous losses, please use the tools below or contact our support team directly.
Answer honestly — if two or more of these feel familiar, it is worth reviewing your habits and using the tools available to you.
If any of these resonate, scroll down to review h99's self-management tools or contact support.
Account Tools
Every one of these tools is available directly from your h99 account settings. No waiting, no approval process — just go in and set the limits that work for you.
Set a maximum PKR amount you can deposit into your h99 account per day, per week or per month. Once the limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising a limit has a cooling-off period before it applies.
Available in Account SettingsDecide in advance how long each gaming session should last. Once you hit the time limit you have set, the platform will alert you and, depending on your preference, either remind you or log you out automatically. Useful if you tend to lose track of time during a long cricket betting session.
Set per sessionCap the maximum amount in PKR you can lose within a defined time period — daily, weekly or monthly. When your net losses hit the limit you have set, further wagering is paused until the period ends. This keeps a bad run from becoming a much bigger problem.
Daily / Weekly / MonthlyNeed a short break without permanently closing your account? A cooling-off period lets you pause your h99 account for a set number of days — anywhere from 24 hours to 30 days. During this time, login is blocked and all marketing communications are suspended.
24 hrs – 30 daysSelf-exclusion is a longer-term option for players who feel they need a more serious break. You can exclude yourself from h99 for six months, one year or permanently. Once active, the exclusion cannot be reversed during the selected period. Marketing stops, account access is blocked and any pending withdrawals are processed.
6 months / 1 year / PermanentEnable on-screen notifications that appear at regular intervals during your session — every 30, 60 or 90 minutes — showing how long you have been playing and how your balance has moved. A simple nudge to pause, reflect and decide whether you want to continue or call it a day.
Customisable intervalsKnow the Signs
Problem gambling does not always look dramatic. Often it builds up slowly. These are the patterns that suggest gaming may be getting out of hand.
Depositing more money specifically to win back what you already lost is one of the clearest warning signs. The mindset of "just one more deposit" rarely leads anywhere good.
Sitting down for a short cricket bet and finding yourself still playing hours later — consistently — is a sign that gaming is taking more time than you intended it to.
Gaming with money set aside for rent, groceries, school fees or bills — or borrowing money to play — is a serious warning sign that needs to be addressed immediately.
Feeling genuinely happy only when you win and deeply upset when you lose — to the point that it affects your day or relationships — suggests gaming has moved beyond entertainment.
If you find yourself being secretive about how much time or money you spend on gaming, or downplaying it to family members, that is worth pausing on.
Deciding to stop playing and then finding yourself unable to follow through — repeatedly — is not just a habit. It is a clear indicator that a break or professional support may be needed.
Use the self-exclusion or cooling-off tool in your account settings, or contact the h99 support team via live chat. Our team is available around the clock and will help you activate whichever responsible gaming tool is most appropriate — without judgement.
Healthy Habits
These are practical habits that help keep gaming as a fun activity rather than a stressful one. Simple to follow, meaningful in the long run.
Decide on a fixed PKR amount you are comfortable spending — whether via JazzCash, Easypaisa or bank transfer — before you make your first deposit of the session. Treat this as an entertainment cost, not an investment. Once it is gone, the session is over.
Decide how long you plan to play before opening the app or website. Set a phone alarm if it helps. Use h99's session time limit tool to enforce it automatically. Having a clear end time helps you enjoy the session without it bleeding into the rest of your day.
Accept that losses are part of gaming. Every outcome — whether it is a slot spin, a casino hand or a PSL betting market — is independent. Chasing losses with bigger bets or extra deposits rarely works and usually makes things worse.
Gaming when you are emotionally low — after a difficult day, an argument, or a financial worry — tends to lead to poor decisions and spending more than you planned. If you are not in a good headspace, the session can wait.
Step away from the screen regularly, especially during longer sessions. Get up, have chai, stretch. Coming back to the platform with fresh eyes helps you make calmer decisions and stops gaming from becoming a mindless habit.
Use a dedicated amount you have set aside purely for entertainment. Knowing exactly how much of your monthly budget goes to gaming — just as you would for streaming, dining out or event tickets — keeps the activity in its proper place.
Casino games, slots and sports betting are entertainment products. The outcome is always uncertain. Do not rely on h99 or any other gaming platform as a source of income, a savings mechanism or a way to solve financial problems.
If you are finding it hard to manage gaming on your own, speaking to a family member or close friend is a strong first step. You do not have to deal with it alone, and the people who care about you will want to help rather than judge.
Age Policy
h99 does not allow anyone under the age of 18 to register or play on the platform. This is not a formality — it is a firm commitment. Age verification is a required step during account registration and the identity verification process.
If you are an adult sharing a device with younger family members, please ensure that your h99 account credentials are not accessible to them. Use a strong password, enable two-factor authentication and log out after each session.
If you believe a minor has accessed h99, contact the support team immediately so the account can be reviewed and closed if necessary. Any data collected from a minor is deleted promptly upon discovery.
If we have any reason to suspect a player does not meet the 18+ age requirement, the account is suspended pending identity verification. This is non-negotiable and applies to all players regardless of their deposit history or VIP status.
FAQ
Create your h99 account, set your deposit limits from day one and enjoy cricket betting, live casino, slots and more — all in PKR. Fun when it is fun, tools when you need them. 18+ only.